Privacy Policy

Last updated: January 23, 2026

i-tracker.online (“we”, “our”, or “us”) operates the i-Tracker mobile application and web platform providing real-time GPS tracking and fleet management services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service (mobile application, web interface, or related services).

By using i-Tracker, you agree to the practices described in this policy. If you do not agree, please do not use our Service.

1. Information We Collect

a) Information You Provide

  • Account information: username, password, company/fleet name, first and last name
  • Contact details: email address, phone number
  • Vehicle data: license plate, brand, model, year, optional photos
  • Any other information you voluntarily provide (notes, driver assignments, etc.)

b) Precise Location Data (GPS)

We collect precise location data (GPS coordinates) from vehicles equipped with our tracking devices or from the mobile application when explicit permission is granted by the user or driver. This data is essential for real-time tracking and geofencing features.

c) Technical and Log Data

  • IP address
  • Device type, operating system, application version
  • Access dates and times
  • Visited pages or features and time spent
  • Crash logs and performance data

2. How We Use Your Information

  • Provide, maintain, and improve our tracking and fleet management services
  • Authenticate accounts and secure access
  • Send important notifications (theft alerts, geofence exits, maintenance reminders)
  • Generate anonymized analytics and usage statistics
  • Respond to support requests and communicate with you
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information only in the following cases:

  • With authorized fleet managers, drivers, or company staff
  • With trusted service providers (hosting, mapping APIs such as Google Maps, email services, cloud storage)
  • When required by law or to protect our rights, safety, or property

4. Data Security

We implement reasonable technical and organizational measures to protect your data (encryption in transit and at rest when applicable, access controls, regular backups). However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary to provide the Service and comply with legal obligations (typically for the duration of your subscription plus up to 12 months after termination, unless required otherwise by law).

6. Your Rights

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where consent is the legal basis
  • Manage location permissions directly from your device settings

To exercise these rights, contact us at contact@i-tracker.online

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. We encourage you to review it regularly.